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Pulling CSAT out through the API for our warehouse

jack_trin_37131

Trying to get session replay right for trial users. The defaults don't quite fit. What did you change?

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ned_soto_bdeba

We measure the health score weekly now and it's made CSAT surveys decisions much easier.

maya_nair_9baea

Same setup here. In our case it came down to NPS surveys being too broad.

ivy_pratt_be196

We hit this too. Scoping session replay to trial users first made it manageable.

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