We're working through the feedback widget and we scaled past 5,000 accounts. Curious how others have handled it, especially around churn. Any rules of thumb?
+1. The Zapier step is where ours kept breaking.
Spent a week on this. The fix was tying auto-theming to the account owner field.
We hit this too. Scoping the in-app survey to renewals at risk first made it manageable.
Have you tried routing it through Snowflake? Fixed the churn gap for us.