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Segment sync dropping churn — anyone seen this?

hana_marsh_28708

We measured the health score before and after turning on CSAT surveys. The result surprised us. Anyone seen the same?

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mira_holt_5cf55

Following. We're about to do the same thing for self-serve users.

paul_vance_d9418

We hit this too. Scoping the in-app survey to trial users first made it manageable.

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