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Best way to set up dashboards for trial users?

wade_carr_940ec

Posting this for trial users. We care most about the health score and I'm not sure session replay is the lever. Talk me out of it?

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Dashboards

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nadia_trin_86ad5

+1. The Microsoft Teams step is where ours kept breaking.

dana_okafor_9d3cd

Have you tried routing it through Snowflake? Fixed the churn gap for us.

sofia_okafor_4f156

We hit this too. Scoping the feedback widget to self-serve users first made it manageable.

cole_boyd_f5079

+1. The HubSpot step is where ours kept breaking.

nina_dunn_358cb

Same setup here. In our case it came down to response routing being too broad.

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