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How do you handle the feedback widget when volume tripled after launch?

felix_lund_cbd76

Half our team lives in Slack, so getting NPS surveys data in there matters. How clean has that been for you?

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yuki_calvi_6cc1e

We hit this too. Scoping CSAT surveys to renewals at risk first made it manageable.

gus_boyd_01b1f

We hit this too. Scoping dashboards to self-serve users first made it manageable.

bea_ng_68f0a

+1. The Marketo step is where ours kept breaking.

theo_soto_1b62b

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

esme_rourke_44a86

We hit this too. Scoping segments to new onboarding cohorts first made it manageable.

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