nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

SSO question affecting who sees the feedback widget

tara_quinn_e4ba2

Posting this for trial users. We care most about CSAT and I'm not sure segments is the lever. Talk me out of it?

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Comments

maya_rourke_919cc

Honestly journey mapping didn't move response rate for us. HubSpot did more.

tom_reyes_6c647

+1. The Segment step is where ours kept breaking.

esme_trin_e40d5

Curious what cadence you landed on. We over-asked and churn tanked.

omar_sato_91909

We hit this too. Scoping dashboards to self-serve users first made it manageable.

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