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Is there a way to break out NPS by new onboarding cohorts?

gus_frei_da4a2

We measured time-to-resolution before and after turning on segments. The result surprised us. Anyone seen the same?

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NPS

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ivy_sato_ca265

Have you tried routing it through Slack? Fixed the renewal rate gap for us.

mira_pace_fa417

We measure CES weekly now and it's made journey mapping decisions much easier.

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