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Pulling the health score out through the API for our warehouse

ned_sato_41c1f

Posting this for enterprise accounts. We care most about NPS and I'm not sure segments is the lever. Talk me out of it?

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yuki_pace_ea286

Curious what cadence you landed on. We over-asked and CSAT tanked.

diego_akoto_69c64

+1. The Salesforce step is where ours kept breaking.

dana_trin_07405

Same setup here. In our case it came down to session replay being too broad.

elena_boyd_0c2d7

We measure CES weekly now and it's made the feedback widget decisions much easier.

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