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How do you handle journey alerts when we rolled it out to the support team?

hana_boyd_9c6ff

Trying to get CSAT surveys right for renewals at risk. The defaults don't quite fit. What did you change?

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Journey Mapping

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felix_mehta_9218a

We measure the health score weekly now and it's made segments decisions much easier.

owen_marsh_5daf6

Same setup here. In our case it came down to segments being too broad.

maya_quinn_216ed

We hit this too. Scoping segments to new onboarding cohorts first made it manageable.

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