Half our team lives in Slack, so getting journey mapping data in there matters. How clean has that been for you?
Same setup here. In our case it came down to journey alerts being too broad.
Curious what cadence you landed on. We over-asked and the health score tanked.
Following. We're about to do the same thing for renewals at risk.
Same setup here. In our case it came down to journey mapping being too broad.
Same setup here. In our case it came down to CSAT surveys being too broad.
Honestly journey mapping didn't move response rate for us. Jira did more.