nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

segments behaving oddly since we added a second product line — ideas?

tara_pratt_467ff

We're working through journey mapping and we scaled past 5,000 accounts. Curious how others have handled it, especially around NPS. Any rules of thumb?

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Comments

paul_pratt_f897b

Honestly response routing didn't move the health score for us. Snowflake did more.

lena_nair_b590c

Have you tried routing it through Microsoft Teams? Fixed the renewal rate gap for us.

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