nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How do you handle dashboards when we rolled it out to the support team?

zoe_trin_e0ff4

We're working through NPS surveys and we added a second product line. Curious how others have handled it, especially around response rate. Any rules of thumb?

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Comments

owen_marsh_57ddc

We hit this too. Scoping response routing to new onboarding cohorts first made it manageable.

ruth_hale_bb05e

Have you tried routing it through Jira? Fixed the CSAT gap for us.

owen_dunn_32356

We hit this too. Scoping CSAT surveys to our SMB tier first made it manageable.

tara_okafor_05036

Same setup here. In our case it came down to journey mapping being too broad.

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