nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Best way to set up response routing for new onboarding cohorts?

ravi_akoto_be3d5

Posting this for renewals at risk. We care most about churn and I'm not sure dashboards is the lever. Talk me out of it?

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Onboarding

Response Routing

Comments

jack_okafor_46e54

Worth checking your the health score window. Ours was skewed until we narrowed it.

esme_marsh_b98fd

Same setup here. In our case it came down to journey mapping being too broad.

tara_webb_828cb

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

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