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Small win: response routing caught a churn risk early

esme_calvi_87558

We measured the health score before and after turning on journey alerts. The result surprised us. Anyone seen the same?

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tara_pratt_ca040

+1. The Segment step is where ours kept breaking.

cole_calvi_c7b8b

Same setup here. In our case it came down to NPS surveys being too broad.

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