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How we cut response rate reporting from days to minutes

hana_vance_76bf5

Half our team lives in Marketo, so getting journey mapping data in there matters. How clean has that been for you?

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Comments

nadia_holt_7c253

We hit this too. Scoping journey alerts to our SMB tier first made it manageable.

diego_webb_6ecb0

Honestly NPS surveys didn't move time-to-resolution for us. Salesforce did more.

zoe_sato_651da

Curious what cadence you landed on. We over-asked and response rate tanked.

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