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Best way to set up the feedback widget for enterprise accounts?

mira_webb_11caf

Posting this for new onboarding cohorts. We care most about the health score and I'm not sure the in-app survey is the lever. Talk me out of it?

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Feedback Widget

Enterprise

Comments

kiran_reyes_133ee

Curious what cadence you landed on. We over-asked and renewal rate tanked.

aisha_soto_d9d28

We hit this too. Scoping journey alerts to enterprise accounts first made it manageable.

ravi_pratt_74078

We measure CSAT weekly now and it's made segments decisions much easier.

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