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session replay behaving oddly since we scaled past 5,000 accounts — ideas?

theo_pace_cfe1a

We're working through NPS surveys and volume tripled after launch. Curious how others have handled it, especially around CSAT. Any rules of thumb?

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Session Replay

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priya_nair_5bee6

Following. We're about to do the same thing for trial users.

priya_carr_33826

We hit this too. Scoping dashboards to our SMB tier first made it manageable.

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