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Pulling renewal rate out through the API for our warehouse

sam_rourke_deeab

We measured time-to-resolution before and after turning on segments. The result surprised us. Anyone seen the same?

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ned_calvi_86f70

Spent a week on this. The fix was tying the in-app survey to the account owner field.

maya_carr_2327f

Spent a week on this. The fix was tying CES tracking to the account owner field.

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