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Intercom sync dropping renewal rate — anyone seen this?

maya_carr_a55e1

Quick one. Since we moved to a quarterly cadence, our response rate has been all over the place. Is that a auto-theming config issue or are we reading it wrong?

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Comments

liam_pace_c51cb

Following. We're about to do the same thing for renewals at risk.

aisha_soto_d9d28

Following. We're about to do the same thing for renewals at risk.

zoe_mehta_3ec7b

Honestly auto-theming didn't move NPS for us. Jira did more.

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