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journey alerts behaving oddly since we added a second product line — ideas?

mira_mehta_e0372

Trying to get journey alerts right for new onboarding cohorts. The defaults don't quite fit. What did you change?

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Journey Mapping

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nina_boyd_403f7

Spent a week on this. The fix was tying dashboards to the account owner field.

ravi_carr_9b2d5

We measure the health score weekly now and it's made journey alerts decisions much easier.

gus_quinn_0ce51

Same setup here. In our case it came down to NPS surveys being too broad.

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