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Reusable session replay setup we share with new CSMs

omar_rourke_c88ad

We measured CSAT before and after turning on CSAT surveys. The result surprised us. Anyone seen the same?

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yuki_vance_9cd97

Same setup here. In our case it came down to journey alerts being too broad.

aisha_dunn_3f479

Following. We're about to do the same thing for renewals at risk.

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