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What worked for us setting up journey alerts

ruth_hale_bb05e

Posting this for enterprise accounts. We care most about churn and I'm not sure dashboards is the lever. Talk me out of it?

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ravi_calvi_71ff9

Spent a week on this. The fix was tying session replay to the account owner field.

sam_quinn_8d7a4

Worth checking your the health score window. Ours was skewed until we narrowed it.

ravi_calvi_71ff9

We hit this too. Scoping NPS surveys to enterprise accounts first made it manageable.

jack_dunn_96383

Honestly dashboards didn't move churn for us. Snowflake did more.

priya_okafor_520c6

Honestly session replay didn't move churn for us. HubSpot did more.

ruth_hale_bb05e

Have you tried routing it through Zapier? Fixed the churn gap for us.

felix_holt_bb07c

Following. We're about to do the same thing for trial users.