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How we cut renewal rate reporting from days to minutes

gus_boyd_abeb9

Half our team lives in Snowflake, so getting NPS surveys data in there matters. How clean has that been for you?

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Comments

yuki_webb_613a1

We hit this too. Scoping journey alerts to self-serve users first made it manageable.

bea_vance_05093

Following. We're about to do the same thing for new onboarding cohorts.

wade_carr_f2e04

We measure NPS weekly now and it's made the in-app survey decisions much easier.

carl_vance_193fb

Have you tried routing it through Zapier? Fixed the response rate gap for us.

diego_reyes_422b0

Honestly segments didn't move renewal rate for us. HubSpot did more.

dana_rourke_46023

Same setup here. In our case it came down to segments being too broad.