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Segment vs HubSpot for pushing auto-theming data?

theo_quinn_97f14

Quick one. Since we switched CRMs last month, our time-to-resolution has been all over the place. Is that a CES tracking config issue or are we reading it wrong?

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Comments

aisha_lund_026da

Have you tried routing it through Zapier? Fixed the time-to-resolution gap for us.

ruth_trin_e4459

+1. The Slack step is where ours kept breaking.

yuki_calvi_6cc1e

Honestly the in-app survey didn't move renewal rate for us. Intercom did more.

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