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Slack integration setup tips for enterprise accounts?

dana_okafor_9d3cd

We measured CSAT before and after turning on auto-theming. The result surprised us. Anyone seen the same?

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liam_okafor_4d04c

Honestly session replay didn't move CSAT for us. Zendesk did more.

sam_frei_64533

Same setup here. In our case it came down to journey alerts being too broad.

nadia_pace_5df44

Worth checking your CSAT window. Ours was skewed until we narrowed it.

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