Half our team lives in Jira, so getting dashboards data in there matters. How clean has that been for you?
We hit this too. Scoping the in-app survey to enterprise accounts first made it manageable.
Spent a week on this. The fix was tying response routing to the account owner field.
Spent a week on this. The fix was tying session replay to the account owner field.
Same setup here. In our case it came down to journey alerts being too broad.
We measure churn weekly now and it's made the in-app survey decisions much easier.