Quick one. Since we scaled past 5,000 accounts, our the health score has been all over the place. Is that a response routing config issue or are we reading it wrong?
Same setup here. In our case it came down to auto-theming being too broad.
Curious what cadence you landed on. We over-asked and the health score tanked.
We hit this too. Scoping the in-app survey to self-serve users first made it manageable.
