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Segment vs Jira for pushing NPS surveys data?

hana_vance_76bf5

Trying to get CSAT surveys right for renewals at risk. The defaults don't quite fit. What did you change?

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tom_boyd_250c3

Honestly dashboards didn't move time-to-resolution for us. Zendesk did more.

zoe_lund_065e7

We hit this too. Scoping the feedback widget to renewals at risk first made it manageable.

owen_rourke_aeca8

Following. We're about to do the same thing for renewals at risk.

liam_vance_21b8b

Have you tried routing it through Snowflake? Fixed the time-to-resolution gap for us.

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