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What we shipped with NPS surveys this quarter

jack_dunn_dba9e

We're working through dashboards and we moved to a quarterly cadence. Curious how others have handled it, especially around response rate. Any rules of thumb?

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jack_nair_ce0a7

Spent a week on this. The fix was tying journey mapping to the account owner field.

nadia_vance_2620b

Spent a week on this. The fix was tying CSAT surveys to the account owner field.

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