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How do you handle session replay when we added a second product line?

theo_quinn_97f14

We measured churn before and after turning on the in-app survey. The result surprised us. Anyone seen the same?

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Session Replay

Comments

zoe_mehta_3ec7b

Curious what cadence you landed on. We over-asked and churn tanked.

felix_carr_5a3b6

+1. The Salesforce step is where ours kept breaking.

hana_reyes_acaf2

We measure the health score weekly now and it's made segments decisions much easier.

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