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Template: closing the loop on new onboarding cohorts in 24h

paul_quinn_3fcef

Trying to get CES tracking right for trial users. The defaults don't quite fit. What did you change?

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felix_frei_eda17

Following. We're about to do the same thing for new onboarding cohorts.

maya_reyes_12bcd

We hit this too. Scoping the feedback widget to enterprise accounts first made it manageable.

jack_soto_adf9b

Curious what cadence you landed on. We over-asked and CES tanked.

sam_rourke_ee76f

Curious what cadence you landed on. We over-asked and churn tanked.

kiran_mehta_9cd6a

Worth checking your churn window. Ours was skewed until we narrowed it.

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