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How do you handle CES tracking when we scaled past 5,000 accounts?

hana_lund_d3eaa

We measured churn before and after turning on journey alerts. The result surprised us. Anyone seen the same?

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wade_calvi_fc500

Curious what cadence you landed on. We over-asked and NPS tanked.

owen_quinn_d03aa

Same setup here. In our case it came down to the feedback widget being too broad.

jack_okafor_46e54

Spent a week on this. The fix was tying auto-theming to the account owner field.

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