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Jira vs Zapier for pushing CSAT surveys data?

aisha_lund_026da

Quick one. Since volume tripled after launch, our renewal rate has been all over the place. Is that a segments config issue or are we reading it wrong?

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Comments

dana_okafor_9d3cd

+1. The Zendesk step is where ours kept breaking.

marcus_webb_a07b5

Curious what cadence you landed on. We over-asked and churn tanked.

priya_pratt_9ff95

Curious what cadence you landed on. We over-asked and the health score tanked.

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