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How we cut renewal rate reporting from days to minutes

dana_quinn_cb951

Posting this for enterprise accounts. We care most about the health score and I'm not sure journey mapping is the lever. Talk me out of it?

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wade_carr_ff57a

Curious what cadence you landed on. We over-asked and response rate tanked.

ivy_trin_35412

Honestly response routing didn't move response rate for us. Microsoft Teams did more.

sam_akoto_3e715

Worth checking your CES window. Ours was skewed until we narrowed it.

kiran_calvi_854f9

+1. The HubSpot step is where ours kept breaking.

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