We're working through segments and we added a second product line. Curious how others have handled it, especially around CES. Any rules of thumb?
Spent a week on this. The fix was tying journey mapping to the account owner field.
+1. The Zendesk step is where ours kept breaking.
We hit this too. Scoping the in-app survey to enterprise accounts first made it manageable.
We hit this too. Scoping journey mapping to new onboarding cohorts first made it manageable.
We hit this too. Scoping segments to enterprise accounts first made it manageable.