Half our team lives in Jira, so getting CES tracking data in there matters. How clean has that been for you?
We hit this too. Scoping journey alerts to trial users first made it manageable.
Same setup here. In our case it came down to CES tracking being too broad.
Have you tried routing it through HubSpot? Fixed the time-to-resolution gap for us.
Worth checking your renewal rate window. Ours was skewed until we narrowed it.
Worth checking your CSAT window. Ours was skewed until we narrowed it.