We're working through dashboards and we scaled past 5,000 accounts. Curious how others have handled it, especially around renewal rate. Any rules of thumb?
We hit this too. Scoping response routing to renewals at risk first made it manageable.
Have you tried routing it through Slack? Fixed the renewal rate gap for us.
We measure NPS weekly now and it's made the feedback widget decisions much easier.
We hit this too. Scoping the in-app survey to trial users first made it manageable.
