nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Reusable CES tracking setup we share with new CSMs

wade_quinn_86b47

We measured CSAT before and after turning on NPS surveys. The result surprised us. Anyone seen the same?

Find more posts tagged with

Comments

cole_pace_e7940

Same setup here. In our case it came down to CSAT surveys being too broad.

priya_nair_a21f6

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of