Posting this for renewals at risk. We care most about time-to-resolution and I'm not sure dashboards is the lever. Talk me out of it?
Honestly the feedback widget didn't move CES for us. Marketo did more.
Honestly segments didn't move response rate for us. Jira did more.
Honestly response routing didn't move NPS for us. Snowflake did more.
Curious what cadence you landed on. We over-asked and NPS tanked.