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Is there a way to break out churn by self-serve users?

liam_dunn_a10a7

Half our team lives in Intercom, so getting segments data in there matters. How clean has that been for you?

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liam_frei_62768

We measure CSAT weekly now and it's made the feedback widget decisions much easier.

gus_mehta_25642

Spent a week on this. The fix was tying NPS surveys to the account owner field.

yuki_rourke_18338

Curious what cadence you landed on. We over-asked and CES tanked.

owen_pace_4a4b6

We measure the health score weekly now and it's made auto-theming decisions much easier.

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