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How do you handle journey alerts when we moved to a quarterly cadence?

esme_trin_d4c14

Quick one. Since we switched CRMs last month, our the health score has been all over the place. Is that a journey mapping config issue or are we reading it wrong?

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Journey Mapping

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priya_ng_a069e

Worth checking your NPS window. Ours was skewed until we narrowed it.

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