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Best way to set up journey mapping for self-serve users?

zoe_mehta_3ec7b

Half our team lives in Jira, so getting auto-theming data in there matters. How clean has that been for you?

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Journey Mapping

Comments

priya_boyd_95066

Following. We're about to do the same thing for renewals at risk.

sofia_ng_71418

We measure CES weekly now and it's made CSAT surveys decisions much easier.

felix_rourke_9a0b9

Worth checking your time-to-resolution window. Ours was skewed until we narrowed it.

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