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Small win: dashboards caught a churn risk early

lena_voss_56fc8

Half our team lives in Snowflake, so getting CES tracking data in there matters. How clean has that been for you?

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Comments

liam_boyd_16ec4

Same setup here. In our case it came down to response routing being too broad.

yuki_akoto_53b6c

We hit this too. Scoping NPS surveys to enterprise accounts first made it manageable.

maya_pratt_78e73

We hit this too. Scoping response routing to self-serve users first made it manageable.

nadia_pratt_13f76

We hit this too. Scoping session replay to our SMB tier first made it manageable.

ruth_hale_bb05e

Following. We're about to do the same thing for new onboarding cohorts.

kiran_nair_28f09

Curious what cadence you landed on. We over-asked and response rate tanked.