Half our team lives in Zendesk, so getting the feedback widget data in there matters. How clean has that been for you?
Worth checking your the health score window. Ours was skewed until we narrowed it.
Following. We're about to do the same thing for new onboarding cohorts.
Following. We're about to do the same thing for our SMB tier.
Worth checking your renewal rate window. Ours was skewed until we narrowed it.