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API to update CES tracking in bulk?

ned_dunn_f301f

Posting this for new onboarding cohorts. We care most about CSAT and I'm not sure the feedback widget is the lever. Talk me out of it?

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Comments

tom_dunn_4f54c

Have you tried routing it through Zendesk? Fixed the the health score gap for us.

jack_dunn_96383

Honestly the in-app survey didn't move time-to-resolution for us. HubSpot did more.

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