nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Rate limits when backfilling session replay via the API?

diego_boyd_09eac

Trying to get CSAT surveys right for trial users. The defaults don't quite fit. What did you change?

Find more posts tagged with

Comments

elena_reyes_5b894

Have you tried routing it through HubSpot? Fixed the churn gap for us.

ned_lund_40a9a

Same setup here. In our case it came down to NPS surveys being too broad.

omar_rourke_1e74d

Worth checking your response rate window. Ours was skewed until we narrowed it.

owen_dunn_7a727

We hit this too. Scoping session replay to trial users first made it manageable.

dana_boyd_935f7

Following. We're about to do the same thing for renewals at risk.

carl_voss_ec99f

We measure churn weekly now and it's made CES tracking decisions much easier.