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Roles and permissions for new onboarding cohorts on the journey alerts?

maya_hale_88535

We're working through session replay and we switched CRMs last month. Curious how others have handled it, especially around NPS. Any rules of thumb?

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gus_sato_18d47

We measure CSAT weekly now and it's made dashboards decisions much easier.

diego_webb_6ecb0

Same setup here. In our case it came down to NPS surveys being too broad.

nadia_sato_f63cc

Same setup here. In our case it came down to auto-theming being too broad.

hana_quinn_63ad5

Worth checking your CSAT window. Ours was skewed until we narrowed it.

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