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Salesforce integration setup tips for our SMB tier?

liam_pratt_965c6

Quick one. Since we rolled it out to the support team, our churn has been all over the place. Is that a response routing config issue or are we reading it wrong?

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sam_rourke_ee76f

We hit this too. Scoping session replay to enterprise accounts first made it manageable.

bea_nair_3f04e

+1. The Microsoft Teams step is where ours kept breaking.

yuki_reyes_6268d

+1. The Snowflake step is where ours kept breaking.

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