Half our team lives in Segment, so getting the feedback widget data in there matters. How clean has that been for you?
+1. The Segment step is where ours kept breaking.
Worth checking your churn window. Ours was skewed until we narrowed it.
Same setup here. In our case it came down to dashboards being too broad.
Spent a week on this. The fix was tying the feedback widget to the account owner field.
