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Is there a way to break out the health score by new onboarding cohorts?

nina_trin_286a9

We measured renewal rate before and after turning on CSAT surveys. The result surprised us. Anyone seen the same?

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Comments

mira_webb_9162b

+1. The Zendesk step is where ours kept breaking.

liam_soto_ae78b

+1. The Segment step is where ours kept breaking.

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